b1971 Privacy Policy —
Your Information Is Fully Protected
Learn in detail how your personal information is collected, used, and protected on the b1971 platform — following SSL encryption and fair play principles.
Introduction & Scope
1 Purpose of This Policy
b1971 (referred to hereinafter as "we", "our", or "platform") places the highest importance on the privacy of players in Bangladesh. This privacy policy describes how we collect your personal information, the purposes for which we use it, who we share it with, and how we keep it secure.
By using our website or mobile platform, you are considered to have agreed to the terms of this policy. If you do not agree with this policy, please refrain from using our services.
This policy applies to all users of the b1971 platform — both registered members and unregistered visitors. It works alongside our Terms & Conditions and Responsible Gaming policy.
What Information We Collect
2 Types of Information Collected
b1971 may collect the following types of personal information:
- Identity Information: Full name, date of birth, gender, and national identity card details.
- Contact Information: Email address, mobile number, and the address provided on the account.
- Financial Information: Payment method details — the linked number for bKash, Nagad, or Rocket accounts (full account numbers are never stored).
- Transaction Information: Detailed records of deposits, withdrawals, and betting history.
- Technical Information: IP address, browser type, device information, cookies, and log files.
- Usage Information: Your activity on the platform, preferred games, session duration, and navigation patterns.
- Communication Records: Messages sent to customer support and live chat history.
We only collect information that is necessary to provide our services. No additional information is collected without your consent.
Purpose of Using Information
3 How We Use Your Information
b1971 uses collected information for the following legitimate purposes:
- Account Management: To create, verify, and keep your account secure.
- Service Delivery: For gaming, betting, financial transactions (bKash, Nagad, Rocket), and bonus processing.
- Customer Support: To provide assistance via 24/7 live chat and email.
- Fraud Prevention: To detect suspicious activity and ensure the security of the platform.
- Legal Compliance: To comply with applicable laws and regulations.
- Service Improvement: To analyze data in order to improve your experience.
- Communication: To send important account updates and security notifications.
We do not sell your information to third parties or rent it out for commercial advertising purposes.
Information Sharing & Disclosure
| Recipient Party | Reason for Sharing | Type of Information |
|---|---|---|
| Payment Processors | To complete transactions (bKash, Nagad, Rocket) | Financial and identity information |
| Technology Service Providers | Platform operation and maintenance | Technical and usage information |
| Fraud Prevention Services | To detect unauthorized activity | Transaction and technical information |
| Legal Authorities | To fulfill legal obligations | All applicable information |
4 Limits on Disclosing Information to Third Parties
b1971 will only share your information with third parties when: (a) you have given explicit consent; (b) it is essential for providing services; (c) there is a legal obligation; or (d) it is necessary for fraud prevention or security protection.
All our third-party partners are contractually bound to protect the confidentiality of your information and may only use the information provided for the specified purpose.
Cookies & Tracking Technologies
5 Cookie Usage Policy
The b1971 platform uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help improve your experience using our services.
We use the following types of cookies:
- Essential Cookies: Required for the core functionality of the platform. Without these, the site's core services will not work.
- Functionality Cookies: Used to remember your preferences, such as language selection.
- Analytics Cookies: To understand how our platform is being used — information is kept completely anonymous.
- Security Cookies: Help detect unauthorized access and fraudulent activity.
You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some platform services to not work properly.
Data Security Measures
6 Security Technologies & Practices
b1971 applies industry-standard security measures to protect your personal information. Our security framework includes:
- SSL/TLS Encryption: All data transfers between your browser and our servers are fully encrypted.
- Data Encryption: Stored sensitive information — especially financial data — is secured with strong encryption algorithms.
- Access Controls: Only authorized personnel can access your information, and only to the extent required for their work.
- Regular Security Audits: Regular security assessments are conducted to identify potential vulnerabilities.
- Firewall Protection: Advanced firewalls and intrusion detection systems remain active.
- Two-Step Verification: An additional verification layer for sensitive account changes.
However, no method of internet transmission is 100% secure. We make every effort to protect your information, but complete security cannot be guaranteed.
Your Rights & Controls
As a registered user of the b1971 platform, you have the following rights over your personal information.
Right to Access
You can request a copy of all information we hold about you.
Right to Correction
If any of your information is incorrect, you can request that it be corrected.
Right to Deletion
In certain circumstances, you can request that your personal information be deleted.
Right to Object to Processing
You have the right to object to the use of your information for specific purposes.
Right to Portability
You can receive your information in a structured, machine-readable format.
Withdrawal of Consent
You can withdraw your consent at any time — previous processing will remain valid.
7 How to Exercise Your Rights
If you wish to exercise any of the above rights, please contact our support team. We will make every effort to respond to your request as quickly as possible after receiving it. We may ask for some additional information to verify your identity — this is done for your security.
For legal obligations or fraud prevention purposes, some information may need to be retained for a specified period, in which case a deletion request may not be fully fulfillable.
Data Retention Period
8 How Long Information Is Kept
b1971 retains your information only for as long as it is necessary or legally required:
- Active Accounts: All related information is retained for as long as the account remains active.
- Closed Accounts: Information may be retained for a specified period in accordance with legal obligations and financial record-keeping requirements.
- Transaction Records: Financial transaction information may need to be retained for an extended period for legal reasons.
- Customer Service Communications: Some communication records are temporarily retained to improve the quality of support.
Once the retention period ends, information is securely deleted or anonymized so that you can no longer be identified.
Protection of Minors
9 Age Verification & Protection
b1971 is for persons aged 21 and above only. We do not knowingly collect information from or provide services to any minor.
We follow an age verification process at the time of registration. If we become aware that a minor is using our platform, we will immediately close their account and delete all associated information.
If a parent or guardian believes their child has registered on our platform, please contact us immediately.
Policy Changes & Updates
10 Process for Policy Changes
b1971 reserves the right to update this privacy policy when necessary. If any significant changes are made to the policy, we will:
- Publish the updated policy on this page.
- Note the "Last Updated" date at the top of the page.
- Send a notification to your registered email for significant changes.
Continued use of the platform after changes are made will be considered as your agreement to the updated policy. We therefore recommend visiting this page regularly.
Contact Us
11 Privacy Requests & Complaints
If you have any questions, concerns, or requests regarding your information or this privacy policy, please contact our support team. Our 24/7 live chat and email support team is ready to assist you in both Bengali and English.
After receiving a privacy-related request, we will verify your identity and process your request as quickly as possible. Complex requests may take additional time, and we will keep you informed in such cases.
Live Chat Support
Get instant assistance in Bengali and English 24/7 — directly from any page on the platform.
Email Support
For detailed privacy requests, email us at: [email protected]